Payment Methods

At Excellence Air Curtain, we provide secure and convenient payment options to make your shopping experience simple and reliable across the Kingdom of Saudi Arabia.

1. Cash on Delivery

Cash on Delivery may be available for eligible orders and locations.

How it works:

Place your order through our website.

Our team will confirm your order and delivery details.

Payment is made upon delivery, where Cash on Delivery is available.

Availability may depend on the order, location, and delivery arrangements.

2. Direct Bank Transfer

Customers may be able to pay for their order through a direct bank transfer to our approved business account.

After completing the transfer:

Send the payment receipt or transfer confirmation to our customer service team.

Our team will verify the payment.

Order processing will begin after payment confirmation.

3. Online Card Payment

We provide secure electronic payment options for online purchases.

Supported payment methods may include:

Mada

Visa

Mastercard

Apple Pay

Mada supports e-commerce payments in Saudi Arabia, including additional security through 3D Secure authentication. Apple Pay and major card networks are also widely used for payments in Saudi Arabia.

All online payments are processed through the payment gateway available at checkout. Excellence Air Curtain does not store customers’ complete card details on its website.

4. Payment Security

At Excellence Air Curtain, we take payment security and customer privacy seriously.

Payments are processed through secure payment gateways.

Your payment information is handled according to the payment provider’s security standards.

Additional authentication may be required for certain transactions.

We do not request your card PIN, password, or security code through email, WhatsApp, or phone.

5. Payment Confirmation

After successfully completing your payment, you will receive confirmation of your order through the contact information provided during checkout.

If your payment has been deducted but your order has not been confirmed, please contact our customer service team with your order number and payment reference.

6. Customer Service

For questions about payment methods, payment confirmation, or your order, please contact us:

Email: contactexcellence.ac@gmail.com
Phone: +966 55 822 7116
Phone: +966 59 1635 349

7. Our Address

Excellence Air Curtain
Building No. 4685, Nahidah Street
Wadi Al Baidh Road
Postal Code: 47915
Saudi Arabia